Return Policy

30-Day Return Window

Eligible products may be returned within 30 days of delivery. Contact us before shipping a return so we can provide authorization and instructions.

Return Condition

Products must be uninstalled, undamaged, and returned with original packaging, accessories, manuals, and hardware. Installed or modified products are not eligible unless defective under warranty.

Restocking Fee

A 15% restocking fee may apply to opened electronics to cover inspection, testing, and repackaging. Original outbound shipping is not refundable unless the return results from our error.

Refunds

Approved refunds are processed to the original payment method within 5–7 business days after inspection. Your financial institution may require additional posting time.

Defective Products

Contact support with your order details and troubleshooting information. Warranty claims are evaluated separately from voluntary returns.

Contact Us

Questions about this policy may be sent to hello@cockpitaudio.shop or Cockpit AUDIO LLC. Phone: +1 (313) 555-0142.